Online training COURSES

Online training Courses

With more than 75 years of experience at one of the busiest airport hubs in the world, we have our own training courses covering airport ground operations and management-related topics.

Mezies CNAC Aviation Academy (MCAA) and Airport College International Ltd. (AC)'s collaboration offers a comprehensive online training service covering safety, security, and service topics for airlines, airport ground handling agents, and logistics providers. Read more about our partnership here.

With this training service, clients can efficiently and flexibly train their staff while maintaining the competencies required by airlines and regulatory authorities. By adopting online eLearning training, you can save up to 80% in training costs while ensuring that your workforce remains competent according to international aviation training standards set by IATA, ICAO, FAA, and EASA. For individuals online training offers new career possibilities in aviation sector.

01

Passenger Service

Passenger Services

Introduction to the Airport - eLearning course

The Introduction to the Airport course has been designed to give the participants an overview about essential areas of an airport.

Course Outline

The Introduction to the Airport course has been designed to give the participants an overview about essential areas of an airport to obtain a “big picture” about the different stakeholder involved and the fundamental elements of airport infrastructure and operations.

This course has been developed in co-operation with Airport College International Ltd.
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Passenger Services

Schengen Area Travel Documents - eLearning Course

Covers rules on document checks and visa requirements for travelers to the European Union's Schengen Area.

Course Outline

Schengen Area, signifies a zone where 26 European countries apply common rules for people entering the area, including rules on document checks and visa requirements. Airlines are responsible for ensuring that the passengers they carry have all required travel documents in place to enter the Schengen area. However, many passengers that intend to access the Schengen area are still using improper or invalid travel documentation.

This course has been developed in co-operation with Airport College International Ltd.
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Passenger Services

Threatening Customers - eLearning course

This eLearning course helps to identify early signals of potential disruptive situations and how to handle these challenging customer serviced situations.

Course Outline

Incidents involving unruly passengers are an ongoing concern for airlines. They are happening in all parts of the world and in all classes of travel. And the fallout from each incident cuts across many aviation sectors, including safety, security, legal and flight operations. There are different guidance and specifications related to company policy, procedures, and training. This eLearning course helps to identify early signals of potential disruptive situations and how to handle these challenging customer serviced situations.

This course has been developed in co-operation with Airport College International Ltd.
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Passenger Services

Passenger Handling - eLearning course

This course is designed for personnel to gain relevant knowledge, understanding and practical skills for passenger handling standards and requirements.

Course Outline

This course is designed for personnel to gain relevant knowledge, understanding and practical skills for passenger handling standards and requirements. The course content is in line with IATA’s Airport Handling Manual (AHM) and Ground Operations Manual (IGOM) requirements.

This course has been developed in co-operation with Airport College International Ltd.
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Passenger Services

Infectious Disease - eLearning course

This course provides basic information about serious infectious diseases (e.g. COVID-19).

Course Outline

This course provides basic information about serious infectious diseases (e.g. COVID-19). The course is designed for airlines and ground handling agent’s personnel to gain relevant knowledge, understanding and best practices in the event of public health emergencies. The course content is based on WHO, EASA, FAA and IATA guidelines, recommendations, and regulations available as of April 2020.

This course has been developed in co-operation with Airport College International Ltd.
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Passenger Services

Aviation Security Awareness – eLearning course

This course is designed to provide information and skills of how to manage and understand threats and risks to aviation security.

Course Outline

Compliance with regulations and guidelines plays a critical role in the security of the aviation system. Therefore, it is important that employees working for airlines, ground handling or other aviation related companies understand threats and risks to aviation security.

This course has been developed in co-operation with Airport College International Ltd.
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02

Ramp Services

Ramp Services

ULD Inspection VR Training

In Virtual Reality (VR) trainees can practice cargo container inspection skills in a safe and realistic environment.

Course Outline

Accessing real aviation equipment, such as Aircraft, ULDs and GSE, in hands-on training is often costly and difficult. In Virtual Reality (VR) trainees can practice skills in a safe and realistic environment. Some of the drills may consist of situations or incidents which are not possible to practice in real life.

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

Aircraft Walkaround Check VR Training

In Virtual Reality (VR) trainees can practice skills for checking aircraft airworthiness in a safe and realistic environment.

Course Outline

Accessing real aviation equipment, such as Aircraft, ULDs and GSE, in hands-on training is often costly and difficult. In Virtual Reality (VR) trainees can practice skills in a safe and realistic environment. Some of the drills may consist of situations or incidents which are not possible to practice in real life.

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

Cargo in Passenger Cabin - eLearning course

Covers guidelines from aircraft manufacturers and aviation authorities to use passenger aircraft cabin for cargo.

Course Outline

When coronavirus (COVID-19) pandemic hit the world, a huge number of passenger flights were cancelled, and air cargo capacity was significantly reduced. Airlines found viable solutions together with the aircraft manufacturers and aviation authorities to use passenger aircraft cabin for cargo. This training course is based on EASA, FAA and IATA guidelines, recommendations, and regulations available as of May 2020.

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

Ground Support Equipment (GSE) Operations - eLearning course

This training course gives an overview of the safety requirements for operating Ground Service Equipment (GSE) while servicing aircraft.

Course Outline

This training course gives an overview of the safety requirements for operating Ground Service Equipment (GSE) while servicing aircraft. Participants will learn how to verify the safety and serviceability of GSE and how to operate GSE around aircraft to prevent costly ground damage to equipment and aircraft.

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

De-icing Theory - eLearning course

The objective of this course is to provide theoretical background to operate and control aircraft de-/anti-icing procedures.

Course Outline

This course is designed for personnel to gain relevant knowledge of international requirements and recommendations for De-Icing/Anti-Icing aircraft on the ground. The objective of this course is to provide theoretical background to operate and control aircraft de-/anti-icing procedures.

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

Aircraft Turnaround Coordination – eLearning course

This course is designed for personnel to gain relevant knowledge and understanding of aircraft turnaround standards and procedures.

Course Outline

This course is designed for personnel to gain relevant knowledge and understanding of aircraft turnaround standards and procedures. The course content is in line with the training requirements outlined by the IATA Airport Handling Manual (AHM) and IATA Ground Operation Manual (IGOM).

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

Introduction to Safety Management System (SMS) – eLearning course

This training ensures that entire organisation understands what SMS means, what is their role, and how individual actions contribute to the company’s safety work.

Course Outline

All organisations that operate in an airside environment should have Safety Management System. The safety management system training is a must to ensure that entire organisation understands what SMS means, what is their role, and how individual actions contribute to the company’s safety work.

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

Human Factors – eLearning course

This online course provides participants with an introduction to the concept of human factors and helps them increase their awareness of the impact of human performance on safety.

Course Outline

People play a central role in airport activities. They do a wide variety of jobs necessary for safe and efficient operations. 80% of apron accidents and incidents involve some type of human error or violation of company policies, processes, or procedures. This online course provides participants with an introduction to the concept of human factors and helps them increase their awareness of the impact of human performance on safety.

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

Airside Safety – eLearning course

This course is designed for personnel to gain relevant knowledge, understanding and practical skills for international airside safety standards and requirements.

Course Outline

This course is designed for personnel to gain relevant knowledge, understanding and practical skills for international airside safety standards and requirements. The course content is in line with IATA’s Airport Handling Manual (AHM) and Ground Operations Manual (IGOM) requirements.

This course has been developed in co-operation with Airport College International Ltd.
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Ramp Services

Ramp Handling – eLearning course

This course is designed for personnel to gain relevant knowledge and understanding of international ramp handling standards and procedures.

Course Outline

This course is designed for personnel to gain relevant knowledge and understanding of international ramp handling standards and procedures. This course is designed according to the training requirements outlined by the IATA Airport Handling manual (AHM) and IATA Ground Operation Manual (IGOM).

This course has been developed in co-operation with Airport College International Ltd.
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03

Logistics

Logistics

Pharmaceutical Cargo Handling for Drivers - eLearning course

This pharmaceutical training course for drivers is designed to cover the knowledge requirements of logistics staff, such as drivers.

Course Outline

Managing the transportation of temperature sensitive pharmaceuticals is a logistical challenge, and employees need to be ready at all organisational levels. This pharmaceutical training course for drivers is designed to cover the knowledge requirements of logistics staff, such as drivers. The course content fully complies with the Guidelines on Good Distribution Practice (GDP) of Medicinal Products and IATA Perishable Cargo Regulations Chapter 17 - Air Transport Logistics for Time and Temperature-Sensitive Healthcare products.

This course has been developed in co-operation with Airport College International Ltd.
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Logistics

Authorized Economic Operator (AEO) for Logistics - eLearning course

This course is designed according to the AEO concept, which is one of the main building blocks within the WCO SAFE Framework.

Course Outline

AEO (Authorised Economic Operator) is part of World Customs Organisation’s (WCO) standards to secure and facilitate global trade. This course is designed according to the AEO concept, which is one of the main building blocks within the WCO SAFE Framework of Standards (SAFE).

This course has been developed in co-operation with Airport College International Ltd.
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04

Air Cargo

Air Cargo Terminals

Cargo Handling - eLearning course

This course is designed for personnel to gain relevant knowledge and understanding of international cargo handling standards and procedures.

Course Outline

This course is designed for personnel to gain relevant knowledge and understanding of international cargo handling standards and procedures. This course is designed according to the training requirements outlined by the IATA Cargo Handling Manual (ICHM), IATA ULD Regulations (ULDR) and IATA Airport Handling manual (AHM).

This course has been developed in co-operation with Airport College International Ltd.
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Air Cargo Terminals

Air Cargo Basics - eLearning course

The Air Cargo Basics course gives participants an overview about air cargo.

Course Outline

The Air Cargo Basics course has been designed to give the participants an overview about air cargo to obtain a “big picture” about the different stakeholder involved and the fundamental elements of air cargo operations.

This course has been developed in co-operation with Airport College International Ltd.
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Air Cargo Terminals

Pallet Inspection VR Training

In Virtual Reality (VR) trainees can practice cargo pallet inspection skills in a safe and realistic environment.

Course Outline

Accessing real aviation equipment, such as Aircraft, ULDs and GSE, in hands-on training is often costly and difficult. In Virtual Reality (VR) trainees can practice skills in a safe and realistic environment. Some of the drills may consist of situations or incidents which are not possible to practice in real life.

This course has been developed in co-operation with Airport College International Ltd.
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Air Cargo Terminals

Live Animals Regulations (LAR) - eLearning course

This course is designed to introduce the IATA Live Animals Regulations (LAR).

Course Outline

There are many reasons why people transport live animals. The animals may be personal pets, assistance dogs, sporting animals, animals for breeding, zoological animals and species being transported for reasons of science, etc. This course is designed according to the IATA Live Animals Regulations (LAR).

This course has been developed in co-operation with Airport College International Ltd.
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Air Cargo Terminals

Pharmaceutical Cargo - eLearning course

The course is designed for personnel to gain relevant knowledge, understanding and practical skills for Pharmaceutical and Time and Temperature-Sensitive Healthcare products handling.

Course Outline

Each successfully transported pharma product improves someone’s quality of life. The course is designed for personnel to gain relevant knowledge, understanding and practical skills for Pharmaceutical and Time and Temperature-Sensitive Healthcare products handling. The course content complies with the Guidelines on Good Distribution Practice (GDP) of Medicinal Products and IATA Temperature Control Regulations (10th edition) Chapter 17 – Air Transport Logistics for Time and Temperature Sensitive Healthcare Products.

This course has been developed in co-operation with Airport College International Ltd.
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Air Cargo Terminals

Perishable Cargo Handling (PCR) - eLearning course

How to ensure that perishable products will reach the customer on-time, and in sound condition.

Course Outline

Perishable goods are growing segments of air cargo and we need to ensure that products will reach the customer on-time, and in sound condition. Shipment’s quality requires specific equipment, storage facilities, harmonised handling procedures and, proper training for all employees in transportation chain.

This course has been developed in co-operation with Airport College International Ltd.
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Air Cargo Terminals

Cyber Security – eLearning course

Our Cyber Security online eLearning training course is designed for personnel to gain relevant knowledge and to give practical skills on how to avoid information security mistakes.

Course Outline

According to studies employees often do not see themselves as part of the company’s information security efforts and therefore take actions that ignore company’s security interest. Employee behaviour play a central role on information security in organisations and security culture needs to be improved continuously.

This course has been developed in co-operation with Airport College International Ltd.
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Air Cargo Terminals

ULD Operations – eLearning course

This course is designed according to the training requirements outlined by the IATA ULD Panel and published in the IATA ULD Regulations (ULDR).

Course Outline

The IATA has developed ULD Regulations (ULDR) for standards and procedures concerning the specifications, handling, restraint and maintenance of ULDs for operational personnel.

This course has been developed in co-operation with Airport College International Ltd.
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These courses have been developed in co-operation with Airport College International Ltd.
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We are also happy to provide tailor-made training courses based on the above-mentioned topics and with customers' specific requirements incorporated.

For further details, please contact us [email protected] and we will be delighted to discuss your requirements.

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